Is there a money-back guarantee on the Liberty system?

We will certainly refund your money if the documents don’t get delivered to you for some reason. This has never happened. But once they are delivered to you, either by download or e-mail, whatever the method, you cannot return them. Now the information is yours. We...

If I cancel the debt on a card at an institution at which I also have another card, will that institution also cancel or call due the card that I have not cancelled? Or would other institutions at which I have cards hear about my cancellation at the first one, and cancel those cards?

We have never heard of Visa or any other credit institution cancelling, freezing, or restricting any remaining cards that you have not cancelled, for any other Liberty customers. The logic is this: even if they learn that you have challenged the illegitimate debt on...

My credit card account is with a major corporation with which I worked, however, the statement and payments go to the card services division of a credit card institution. Do I make the parent corporation the addressee on the first dispute letter, or the credit card institution?

Send your Liberty documents always to the top management of the parent company. This takes care of all parties connected with it. Notice what is at the end of the dispute letter — this sentence: “Notice to the Principal is Notice to the Agent, and Notice...